1. SHIPPING & DELIVERY POLICY
At Golden Life, we provide FREE Standard delivery to any address within Cairo, Egypt. However, do note that we do not deliver to PO Boxes, military and restricted areas.
On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly, and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the checkout page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
2. ORDER STATUS & TRACKING
Local Deliveries
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 5 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
To serve you better, you may even choose the timing of your deliveries from 9am to 10pm, weekdays or Saturdays
International Deliveries
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. Return & Exchanges
Returns or exchanges not allowed on customized jewelry, special order, class rings and engraved items.
